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Billing & Payment Information

At Heart & Soul Family Therapy, transparency and simplicity matter. Below you’ll find details about payment methods, policies, and options to help make care as accessible and stress-free as possible.

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Session Fees

Standard rate of $130 per 55 minute session.

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Insurance & Reimbursement

We currently accept the following insurances:

UHC, UMR, UHC Medicaid
Aetna
Cigna
Carelon
Highmark BCBS of Western New York
Highmark Blueshield of Northeastern New York
BCBS of Massachusetts
EAP (UHC only)

We are also happy to provide Superbills for those with out-of-network coverage.

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Payment Details

Secure Payments: All payments are processed safely through Stripe, a trusted and secure online payment platform.

Due at Time of Session: Payment is expected at the time of each session. You’ll receive a simple link to complete your payment with ease.

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Sliding Scale Options

I believe that healing should be available to everyone—regardless of financial situation.

A limited number of sliding scale spots are available for clients experiencing financial hardship. If you're in need of reduced-rate therapy, please don’t hesitate to reach out and discuss what might work for your budget.

**This is only for clients not utilizing in-network or out-of-network insurance**